This article outlines the steps clients need to take to request the addition of a contractor company to the ISN Contractor dropdown in Locusview.
Summary
Clients who need to add a new ISN contractor to Locusview must request the change via email through their designated Point of Contact (POC).
Steps to Request a Contractor Addition
- Contact your Utility Point of Contact (POC) and ask them to submit the request to Locusview Support (support@locusview.com)
- The request should include the following information:
- Full contractor name as listed in ISN (including any D.B.A. names)
- Company ID (from ISN)
Example email format:
LocusView, Please add CONTRACTOR NAME to the contractor drop down list in LocusView. Thanks, CONTRACTOR NAME Company ID: 400-00000
What Happens Next
- Once Locusview receives the request via the utility, the contractor will be added to the Development (Dev) environment.
- After internal validation, the contractor will be pushed to the Production (Prod) environment by the Solution Architect.