Skip to main content
Sign in

Scanner Inverted Barcodes - Troubleshooting Guide

  • Updated

1. Summary

This guide provides troubleshooting steps for field crews experiencing issues with scanning yellow or black pipes with inverted barcodes. Inverted barcodes may require a specific configuration on the scanner to ensure successful reading. This guide outlines the necessary steps to configure the scanner for inverted barcodes.

2. Prerequisites

  • The barcode in question must be inverted (light on dark).

3. Step-by-Step Instructions

Step 1: Identify the Issue

  • Attempt to scan the barcode.

  • If the scanner is unable to read it, verify if the barcode is inverted (e.g., light characters on a dark background).

Step 2: Scan the Inverted Barcode Configuration Code

  • Utlize the barcode found below

  • Scan the configuration barcode using the scanner.

  • You should hear a confirmation beep indicating the scanner is configured.

Inverse barcode.png

Step 3: Test the Scanner

  • Reattempt scanning the yellow or black pipe's barcode.

  • Ensure that the scanner is now reading the barcode without issues.

4. Troubleshooting Tips

  • No Response After Configuration: If the scanner fails to read inverted barcodes after following the steps, restart the scanner and try again.

  • Ambient Lighting: Ensure the lighting conditions are appropriate. Strong reflections or insufficient lighting can impact scanning success.

5. FAQs

Q: Why does the scanner fail to read inverted barcodes? A: Most barcode scanners are configured by default to read standard (dark-on-light) barcodes. Inverted barcodes require a different configuration, which must be enabled.

Q: What if I cannot find the configuration barcode? A: Contact the equipment provider or visit the manufacturer's website for a downloadable version of the manual.

6. Additional Notes and Best Practices

  • This configuration may need to be repeated if the scanner is reset or if the firmware is updated.

  • Keep the scanner manual accessible in case configuration changes are required in the field.

7. Related Articles

8. Contact Information

For further assistance, contact the technical support team at (312) 548-3848 or support@locusview.com

 

Related articles