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Requesting Additional ISN Contractors in Locusview Mobile

  • Updated

To add an ISN contractor, contact your Utility POC, who must email Locusview Support with the contractor’s full ISN name, D.B.A. names, and Company ID. After validation, the contractor is added to Dev and then Production environments.

Summary

Clients who need to add a new ISN contractor to Locusview must request the change via email through their designated Point of Contact (POC).

Steps to Request a Contractor Addition

  1. Contact your Utility Point of Contact (POC) and ask them to submit the request to Locusview Support (support@locusview.com)
  2. The request should include the following information:
    • Full contractor name as listed in ISN (including any D.B.A. names)
    • Company ID (from ISN)

  3. Example email format:

     

    LocusView,
Please add CONTRACTOR NAME to the contractor drop down list in LocusView.

Thanks,

CONTRACTOR NAME
Company ID: 400-00000

What Happens Next

  • Once Locusview receives the request via the utility, the contractor will be added to the Development (Dev) environment.
  • After internal validation, the contractor will be pushed to the Production (Prod) environment by the Solution Architect.

 

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