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How to Set Up a Barcode Scanner with the Locusview Mobile App

  • Updated

This guide explains pairing a compatible barcode scanner with the Locusview mobile app, highlighting platform differences: Android pairs via device Bluetooth settings, while iOS pairs within the app. It includes step-by-step instructions for both OS, troubleshooting tips, and notes on compatibility. Only supported scanners like Zebra DS3678 work correctly, and iOS requires pairing inside the app, not in device settings.

 

Platform Differences: Android devices typically pair through device Bluetooth settings, while iOS devices must be paired directly within the Locusview app.

 

Prerequisites

  • A compatible barcode scanner.
  • A mobile device with Bluetooth enabled.
  • The Locusview mobile app installed on your device.

Step-by-Step Instructions

Method 1: Android Setup

  1. Step 1: Pair the Barcode Scanner with Your Mobile Device
    • Power on the barcode scanner and keep it near your mobile device.
    • On your Android device, open Settings and navigate to Bluetooth.
    • From the list of available devices, select the barcode scanner. The scanner name may appear as the model + serial (e.g., DS367 ######) or your LVS number.
  2. Step 2: Switch to Android Profile (If Needed)
    • If the scanner does not appear in the Bluetooth list, it may need to be switched to an Android profile.
    • Scan the barcodes below in order until you hear an audible beep:


       
  3. Step 3: Complete Connection
    • Follow the on-screen pairing prompts to complete the connection.
    • Once pairing is successful, confirm the scanner appears under Paired devices.

 

Method 2: iOS Setup

  1. Step 1: Open External Devices in Locusview
    • Open the Locusview mobile app.
    • Tap the Menu icon and select External Devices.
    • On the Connect to External Devices screen, select Scanner.
  2. Step 2: Switch to iOS Profile (If Needed)
    • If the scanner does not appear or the app does not prompt you to pair, the scanner may need to be switched to an iOS profile.
    • Scan the barcodes below in order until you hear an audible beep:


       
  3. Step 3: Select and Connect
    • Important: The scanner will only appear in the Locusview app using the default scanner name. If the scanner has been renamed, Locusview may not detect it.
    • In the Scanner Setup screen, select the scanner from the recommended devices list (top) or the other available devices list (below).
    • Once connected, confirm the barcode scanner status appears on the map screen bar.

Troubleshooting Tips

Issue Potential Solution
Scanner does not appear Ensure Bluetooth is enabled and the scanner is within range. If it still won't show, restart both the scanner and the mobile device and try again.
iOS Pairing Issues On iOS, do not pair the scanner in the iPhone/iPad Settings app. It must be paired directly within the Locusview app.
Locusview cannot detect scanner If the scanner was manually renamed in the past, return it to the default name so the app can properly detect it.

Additional Notes and Best Practices

  • OS Differences: Pairing procedures vary heavily by operating system. Always ensure you are following the correct Android or iOS steps listed above.
  • Compatibility: Only supported scanners will work correctly. Use the recommended device list in the app when available.

FAQs

  • Q: What should I do if the barcode scanner is not appearing in Bluetooth settings?
    A: Confirm the scanner is powered on and within range. Restart the scanner and your mobile device, then try pairing again.

  • Q: Can I use any barcode scanner with the Locusview mobile app?
    A: No. Only compatible barcode scanners are supported. Refer to the recommended devices list within the Locusview mobile app or the list at the bottom of this article.

Related Articles

 

Compatible Scanners: 

Zebra DS3678 Barcode Scanner.

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